In a time when discounts and contracts seem more important than clinical outcomes, don’t lose sight of the differentiator that allows you to hold onto business. I’m talking about stellar service, that which occurs behind the scenes for the most part and doesn’t require your customers to call you to make it happen because you […]
Medical Sales Reps: Why your healthcare customers should almost never think about you.
by Mace Horoff • Blog, Customer Service, Medical sales attitude Tags: visible but not top of mind, why custoemers should not think about medical sales reps •
In a time when discounts and contracts seem more important than clinical outcomes, don’t lose sight of the differentiator that allows you to hold onto business. I’m talking about stellar service, that which occurs behind the scenes for the most part and doesn’t require your customers to call you to make it happen because you […]