If you sell medical devices, there are times when mistakes, oversights, and failures will have fingers pointing in your direction. Your company ships the wrong product or a defective product. You relay information to a customer that’s incorrect. You forget to bring something that a customer or patient needs. You fail to show for a […]
Mistakes in medical sales: How to fix them and earn the customer’s respect
by Mace Horoff • Blog, Customer Service, Medical sales attitude, Uncategorized Tags: handling mistakes in medical sales •
If you sell medical devices, there are times when mistakes, oversights, and failures will have fingers pointing in your direction. Your company ships the wrong product or a defective product. You relay information to a customer that’s incorrect. You forget to bring something that a customer or patient needs. You fail to show for a […]