TERMS OF USE
If you wish to use this website, and purchase eTraining and other products from this website you must agree to abide by and be legally bound by the terms and conditions described below.
IF YOU DISAGREE WITH ANY OF THE TERMS OR CONDITIONS STATED HERE, DO NOT USE OUR WEBSITE OR PURCHASE OUR TRAINING OR PRODUCTS.
1. MINORS.
We do not provide services, license or sell products to children. If you are below the age of 18, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information.
2. PRIVACY POLICY IS PART OF THESE TERMS AND CONDITIONS.
Our privacy policy is part of these terms and conditions of use. You may review our privacy policy on this website.
3. MODIFICATIONS AND TERMINATIONS.
These terms and conditions may change at any time and if changes are made, they will be effective immediately. If you disagree with the changes that have been made, you should not use our website.
We may terminate these terms and conditions of use for any reason and at any time without notice to you.
If you are concerned about these terms and conditions of use, it is your responsibility to read them whenever you use our website. Any questions or concerns should be brought to our attention by sending an e-mail to [email protected] and provide us with information describing your concern.
4. LICENSEE STATUS.
You understand and agree that your use of our website is limited and non-exclusive as a revocable licensee. We may terminate your license to use our website and online eLearning courses, and access to our website, for any reason, and without giving you notice. We reserve the right to deny access to anyone at any time at our sole discretion.
Sales Pilot is in the business of selling information in the form of live training seminars and workshops, coaching programs, and digital material such as online courses, DVD’s, CD’s, digital documents (e.g. PDF file), and webinars. Sales Pilot also provides group coaching calls and one-on-one private coaching. You have been informed that all orders are final and there will be no refunds unless otherwise specifically stated. If a money-back guarantee is not specifically stated for a product on the website, then no such guarantee is offered.
In the event that a Money-Back Guarantee is offered on the website and you wish to request a refund, you must request the refund within the time period specified in the guarantee. Once that time period has elapsed, no refunds will be given.
Refunds, where offered, are for the cost of the event or product only. No compensation will be provided for travel or any other associated expenses whatsoever.
If you purchase any of our online training programs and then request and receive a refund, any online course(s) purchased subsequent to the refund will be considered final and non-refundable, regardless of whether you repurchase the same course that was previously purchased and refunded or a different one. There is no exception to this policy unless it is provided in writing by Mace Horoff & Associates, Inc.
The licensing term for digital products, such as online courses and memberships will be available for one year unless otherwise stated. We may extend this time at our discretion.
Digital products, such as online courses and memberships that are sold with Lifetime Access will be available for as long as that product continues to be sold and maintained. Lifetime access grants access only to the version of the product purchased and does not include upgrades to new versions of the product.
We may offer a recurring payments option for Medical Sales Academy. The downpayment and recurring payments are specified when you purchase enrollment. Your continued enrollment in Medical Sales Academy will be based on our ability to receive the payments due each month. If any attempt to charge your credit card or bank account is unsuccessful, we will make up to two additional attempts. If we are unsuccessful in obtaining payment, we will suspend access to Medical Sales Academy until the payment issue is resolved. There will be no refunds of any fees paid after any Money-Back Guarantee period has elapsed.
6. PRICING CHANGES AND PROGRAM PACKAGING CHANGES
Sales Pilot may change it’s pricing at any time or alter the components that are included with any of the packages at any time. If and when price reductions on any of the packages or programs occur, there will be no credit or refund of the difference from the amount initally paid.
7. HOURS OF OPERATION
The Sales Pilot corporate office is open Monday – Friday 9a.m. – 5p.m. eastern time. We are closed Saturdays, Sundays and legal U.S. holidays.
8. DISCLAIMERS AND LIMITATIONS OF LIABILITY.
The information on our website is provided on an ”as is,” ”as available” basis. You agree that your use of our website is at your sole risk. We disclaim all warranties of any kind, including but not limited to, any express warranties, statutory warranties, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will always be available, access will be uninterrupted, be error-free, meet your requirements, or that any defects in our website will be corrected.
Information on our website should not necessarily be relied upon and should not to be construed to be professional advice from us. We do not guarantee the accuracy or completeness of any of the information provided, and we are not responsible for any loss resulting from your reliance on such information.
If your jurisdiction does not allow limitations on warranties, this limitation may not apply to you. Your sole and exclusive remedy relating to your use of the site shall be to discontinue using the site.
Under no circumstances will we be liable or responsible for any direct, indirect, incidental, consequential (including damages from loss of business, lost profits, litigation, or the like), special, exemplary, punitive, or other damages, under any legal theory, arising out of or in any way relating to our website, your website use, or the content, even if advised of the possibility of such damages.
Our total liability for any claim arising out of or relating to our website shall not exceed one hundred ($100) dollars and that amount shall be in lieu of all other remedies which you may have against us or our affiliates. Any such claim shall be subject to confidential binding arbitration as described later in these terms and conditions of use.
9. INDEMNIFICATION.
You understand and agree that you will indemnify, defend and hold us and our affiliates harmless from any liability, loss, claim and expense, including reasonable attorney’s fees, arising from your use of our website or your violation of these terms and conditions.
10. COMPLIANCE WITH GOVERNING LAW AND DISPUTE RESOLUTION.
You agree to obey all applicable laws while using our website.
You agree that the laws of Florida govern these terms and conditions of use without regard to conflicts of laws provisions.
You also agree that any dispute between you and us, excluding any intellectual property right infringement claims we pursue against you, shall be settled solely by confidential binding arbitration per the American Arbitration Association commercial arbitration rules. All claims must be arbitrated on an individual basis, and cannot be consolidated in any arbitration with any claim or controversy of anyone else. All arbitration must occur in West Palm Beach, Florida USA. Each party shall bear one half of the arbitration fees and costs incurred, and each party is responsible for its own lawyer fees.
11. SEVERABILITY OF THESE TERMS AND CONDITIONS.
If any part of these terms and conditions of use are determined by a court of competent jurisdiction to be invalid or unenforceable, that part shall be limited or eliminated to the minimum extent necessary so that the remainder of these terms and conditions are fully enforceable and legally binding.
12. HOW TO CONTACT US.
Any questions or concerns about these terms and conditions of use should be brought to our attention by e-mail to [email protected], and providing us with information relating to your concern.
You may also mail your concerns to us at the following address:
Sales Pilot
10150 Armani Drive
Boynton Beach, FL 33437
Telephone: 1.561.333.8080
13. ENTIRE AGREEMENT.
These terms and conditions, including the policies incorporated herein by express reference, constitutes your entire agreement with us with respect to your use of our website. These terms and conditions were last updated on 02-22-2022